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Frequently Asked Questions

You’ll find the answers to some of the most common questions relating to the value of a funeral, or memorial service, the practices of funeral service and funeral home operation. If you have further questions, please contact us and we will do our best to provide you with clear answers.

    • What is a funeral?

      The funeral is a ceremony of proven worth and value for those who mourn. It provides an opportunity for the survivors and others who share in the loss to express their love, respect and grief. It permits facing openly and realistically the crisis that death may present. Through the funeral, the bereaved take that first step towards emotional adjustment to their loss.

    • What type of service should I have?

      The type of service conducted for your loved one is specified by your family.  Our funeral directors are trained to help your family arrange the type of service you desire. The service is usually held at a place of worship or at our funeral home. The service may vary in ritual according to religious denomination or the wishes of your family. The presence of friends at this time is an acknowledgement of friendship and support. A private service is by invitation only where selected relatives and a few close friends attend the funeral service. A memorial service is usually a service without the body present and can vary in ceremony and procedures according to your family's community and religious affiliations.

    • Can I personalize my funeral service?

      Absolutely, in fact, we recommend it. After all, the funeral is a celebration of life. Funeral directors are happy to discuss all options and ensure your funeral is tailored to your wishes. It may be personalized in many unique ways. Furthermore, Anderson-McQueen is the only provider of Family Tributes, which are a special collection of healing memorial experiences so that your unique family can share the love, honor the life and preserve the legacy of your loved one. By creating our Family Tributes, we have simplified the funeral arrangement process for your family.Contact us at (727) 822-2059 to explore the possibilities.

    • Why should we have a public viewing?

      There are many reasons to view your loved one. It is part of many cultural and ethnic traditions, and all grief specialists attest that viewing aids the grief process, by helping the bereaved recognize the reality of death. Viewing is even encouraged for children, as long as it is their desire to do so, and the process is explained well.  Remember that anyone who is old enough to love is old enough to grieve.

    • Should I bring my child to the funeral service?

      Many families wonder if it is appropriate to bring their small children to the funeral services. At Anderson-McQueen we encourage you to bring your children to our services because like all grief specialists say, if a child is old enough to love their old enough to grieve. However, these children should do it in small doses. At Anderson-McQueen, we have our Children's Play Centers so that if children need to get away from the service for a while and just be kids they can do so. They can watch movies, play in the ball pit, write letters to heaven. If you or your family are wondering about how to discuss grief with your child, please come visit us as we have plenty of resources available to you, or call us at 727-822-2059.

    • Why do we need an obituary notice?

      It is helpful to friends and the community to have an obituary notice published announcing the death and type of service to be held. A notice can be placed in a local newspaper, or on the Internet.  Remember that all clients of Anderson-McQueen get not only an on-line obituary notice but an interactive system where all of your family and friends can share pictures and videos...as well as creating a family tree...all which help with honoring the life and preserving the legacy of their loved one.

    • What do our funeral directors do?

      Our funeral directors are both caregivers and administrators. In their administrative duties, they make the arrangements for transfer of  your loved one into our care, complete all necessary paperwork, and implement the choices made by your family regarding the funeral and final disposition of their body.

      As caregivers, our funeral directors are listeners, advisors and supporters. They have experience assisting the bereaved in coping with death. Our funeral directors are trained to answer questions about grief, recognize when a person is having difficulty coping, and recommend sources of professional help. Our funeral directors also link survivors with support groups at our funeral home or in the community.

    • What should I do if the death occurs in the middle of the night or on the weekend?

      We are available 24 hours a day, seven days a week. All you need to do is place a call to us at (727) 822-2059. If you request immediate assistance, one of our professionals will be there within the hour. If your family wishes to spend a short time with your loved one, it's acceptable. Then we will come when your time is right.
    • What should I do if a death occurs while away from home?

      Our funeral directors can assist you if a death occurs anywhere on the globe. Contact us immediately. We will assume responsibility and coordinate the arrangements for the return of your loved to our community. If needed, we will engage the services of a funeral director in the place of death who will act as our agent.
    • What is the purpose of embalming?

      Embalming sanitizes and preserves the body, retards the decomposition process, and enhances the appearance of a body disfigured by traumatic death or illness. It makes it possible to lengthen the time between death and the final disposition, thus allowing your family members time to arrange and participate in the type of service most comforting to you. Embalming the body enables you to view your loved if you wish. The emotional benefits of viewing your loved one are enormous, particularly to those having difficulty dealing with the death.

    • Is embalming mandatory by law?

      No. But, the factors of time, health and possible legal requirements might make embalming either appropriate or necessary. Please note that embalming may be required if the deceased is being transported by air to another country where local laws need to be observed.
    • Is cremation a substitute for a funeral?

      No, cremation is an alternative to earth burial or entombment for the body's final disposition and often follows a traditional funeral service. We can assist you with the necessary information for a funeral with a cremation following or a memorial service.

    • Can I have a visitation period and a funeral service if cremation is chosen?

      Yes. Cremation does not preclude having a visitation period and a funeral service. Cremation is simply one option for final disposition of the body.
    • Is cremation as a means of disposition increasing?

      Yes, but not dramatically.

    • How much does a funeral cost?

      Funerals can cost as little as a few thousand dollars for a direct disposition. (Direct disposition includes registering the death, a basic casket or container, and transporting the deceased to a cemetery or crematorium). For an adult, full-service funeral, consumers choose to spend an average of $6500. This includes a professional service, transfer-of remains, embalming, other preparation, use of viewing facilities, use of facilities for ceremony, hearse, limousine, and casket.

    • Has this cost increased significantly?

      Funeral costs continue to increase every year. That is why many individual find it beneficial to pre-arrange and pre-pay for their funeral services. By pre-paying, you freeze the cost of the funeral at today's prices.

    • Why are funerals so expensive?

      In some respects, funerals are a lot like weddings or birthday celebrations. The type and cost will vary according to the tastes and budget of the consumer.

      A funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, limousines, hearses, etc.). These expenses must be factored into the cost of a funeral.

      Moreover, the cost of a funeral includes not only merchandise, like caskets, but the services of a funeral director in making arrangements; filing appropriate forms; dealing with doctors, ministers, florists, newspapers and others; and seeing to all the necessary details. Contrary to popular belief, funeral homes are largely family-owned with a modest profit margin.

    • What recourse does a consumer have for poor service or overcharging?

      While most funeral homes provide outstanding services, sometimes things can go wrong. Funeral service is regulated by the Federal Trade Commission and state licensing boards. In most cases, the consumer should discuss problems with the funeral director first. If the dispute cannot be solved by talking with the funeral director, the consumer may wish to contact the FTC by contacting the Consumer Response Center by phone, toll-free, at 1-877-FTC-HELP (382-4357); TDD: 1-866-653-4261; by mail: Consumer Response Center, Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, DC 20580; or on the Internet at www.ftc.gov, using the online complaint form. You may also choose to contact the state consumer protection office.

    • Who pays for funerals for the indigent?

      Other than the family, there are veteran, union, and other organizational benefits to pay for funerals. Most funeral directors are aware of the various benefits and know how to obtain them for the indigent. However, funeral directors often absorb costs above and beyond what is provided by agencies to insure the deceased a respectable burial or cremation.

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